For shipping, we currently provide standard delivery services through UPS and FedEx within the United States only (AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LS, ME, MD, MA, MI, MN, MS, MO, MT, NS, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY).

Please note that international shipping is not available, except for certain exceptions that are limited to special email orders only. If you are interested in placing such an order, kindly reach out to our team using the Contact Form.

We strive to process and ship all orders within 5-7 business days. However, it's important to note that we cannot be held responsible for any delays caused by UPS or FedEx or other shipping carriers, as their timelines are beyond our control. As a small yet dedicated team, we greatly appreciate your understanding and patience while we continue to scale and expand.

If you require an item by a specific date, we kindly ask you to email us in advance. We will be happy to assist you with expedited delivery options and provide you with an invoice accordingly.

You will receive an email confirmation with your unique order number once your order has been successfully placed. Please make sure your shipping address is correct, as we are unable to redirect goods once they are in transit to you. Once your order is prepared for shipping, you will receive a shipping confirmation email with a tracking number.

All sales are final. We generally do not accept returns. However, in the event that you receive a damaged item, we understand the need for resolution. Please reach out to our customer support team within 48 hours of receiving the product, providing detailed information and supporting evidence of the damage. We will gladly assist you in returning the item and arranging for a replacement or refund. Our dedicated team will promptly respond within two business days to guide you through the process. If you have any questions or concerns about our return policy, please contact us.

Refunds are typically processed within 5-7 business days.

We sincerely appreciate your support in choosing Haushold. Your trust and support mean everything to us.